Last updated: September 20, 2026

DPI Labs, Inc. (“DPI Labs,” “DPI,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit information through our website, communicate with us, or otherwise interact with DPI Labs online.

This Privacy Policy applies to the DPI Labs website and related website services.

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you contact us, submit a website form, request information, seek product or technical support, make a sales or dealership inquiry, or otherwise communicate with us.

Depending on the form and the nature of your inquiry, this information may include:

  • Your first and last name
  • Company or organization
  • Telephone number
  • Email address
  • Department or type of inquiry
  • Information included in your message or correspondence
  • Other information you choose to provide

Please do not submit sensitive personal information through our website forms unless it is necessary for your request.

Contact Forms

Our website uses Gravity Forms to provide online contact and inquiry forms.

When you submit a form through our website, the information you provide is stored in our website’s WordPress database. Form submissions are also sent by email to appropriate DPI Labs personnel so that we can review and respond to your inquiry.

We use information submitted through our forms to respond to inquiries, provide customer or technical support, respond to sales and dealership requests, communicate about our products and services, and maintain appropriate business records.

We retain submitted information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable business, legal, regulatory, and recordkeeping requirements.

Our forms are protected by hCaptcha, a security service used to help distinguish legitimate users from automated systems and protect our website against spam, fraud, and abuse. Please see the hCaptcha section below for additional information.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our web servers, hosting providers, security services, or similar technologies.

Depending on the services involved, this information may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device and operating system information
  • Date and time of access
  • Pages visited and referring pages
  • General website usage, security, and diagnostic information

We may use this information to operate, maintain, secure, troubleshoot, and improve our website.

How We Use Information

We may use information collected through our website to:

  • Respond to inquiries and requests
  • Provide sales, product, dealership, and technical support
  • Communicate with customers, prospective customers, suppliers, and other business contacts
  • Provide requested information about our products and services
  • Process and manage business relationships
  • Operate, maintain, secure, and improve our website
  • Diagnose technical problems
  • Detect and prevent spam, fraud, misuse, and unauthorized or abusive activity
  • Maintain appropriate business records
  • Comply with applicable laws, regulations, legal processes, and governmental requests
  • Establish, exercise, or defend legal rights
  • Fulfill other purposes disclosed when information is collected

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, maintain security, remember preferences, understand how visitors use our website, measure website performance, and support other website features.

Cookies are small files that may be stored on your device when you visit a website. Some cookies are necessary for the website to function properly, while others may be used for analytics and performance purposes.

Depending on your browser, you may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of portions of our website.

Where required by applicable law, we will obtain appropriate consent before placing or using non-essential cookies or similar technologies.

Analytics

We use analytics services to help us understand how visitors interact with our website, evaluate website traffic and performance, and improve our website, content, products, and services.

Analytics services may collect information such as your IP address, browser and device information, operating system, referring website, pages viewed, approximate geographic location, date and time of visits, interactions with website content, and other website usage information.

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics is a web analytics service provided by Google.

Google Analytics may use cookies and similar technologies to collect information about visitors and their interactions with our website. Information collected may include details such as IP address, device and browser information, pages visited, referring websites, approximate location, interactions with website content, and the date, time, and duration of visits.

We use this information to analyze website traffic and usage patterns, understand how visitors interact with our website, measure website performance, and improve our website and services.

Google may process information collected through Google Analytics in accordance with its own privacy practices.

Where required by applicable law, Google Analytics will be used only after obtaining any required consent.

For more information about how Google handles information, please review Google’s Privacy Policy.

Jetpack

Our website uses Jetpack, a suite of website services for WordPress provided by Automattic Inc. Depending on the Jetpack features enabled on our website, Jetpack may process technical or usage information necessary to provide features such as website security, performance, traffic measurement, or other website functionality.

If Jetpack Stats or similar analytics functionality is enabled, information about visits and interactions with our website may be processed to provide us with aggregated statistics and information about website usage.

Information processed through Jetpack may include IP address, browser and device information, referring pages, pages visited, date and time of access, and other technical or usage information, depending on the features being used.

For more information about Automattic’s privacy practices and the information processed through Jetpack, please review Automattic’s Privacy Policy.

hCaptcha

We use the hCaptcha security service (“hCaptcha”) on our website. hCaptcha is provided by Intuition Machines, Inc., a Delaware U.S. corporation (“IMI”).

hCaptcha helps us determine whether actions performed on our website, such as submitting a contact form, are being performed by a human rather than an automated system. We use this service to help protect our website from spam, fraud, abusive automated activity, and other forms of misuse.

To perform these security checks, hCaptcha may analyze information about a website visitor and the visitor’s interaction with our website. Depending on the circumstances, this information may include the visitor’s IP address, time spent on the website, device and browser information, mouse movements, and other interaction or technical information. Information collected as part of this analysis may be transmitted to and processed by Intuition Machines, Inc.

In some cases, hCaptcha’s analysis may occur in the background without displaying a challenge to the visitor.

For individuals in the European Economic Area or other jurisdictions where the General Data Protection Regulation (“GDPR”) applies, processing associated with hCaptcha may be based on Article 6(1)(b) of the GDPR where processing is necessary to provide a requested service or take steps at the visitor’s request prior to entering into a contract. Processing may also be based on Article 6(1)(f) of the GDPR based on our legitimate interest in protecting our website and services against automated crawling, spam, fraud, and other forms of abuse.

Intuition Machines, Inc. acts as a data processor on behalf of its customers for purposes of the GDPR and as a service provider for purposes of applicable California privacy law.

For more information about hCaptcha’s data practices, please review the hCaptcha Privacy Policy and hCaptcha Terms of Service.

How We Share Information

We do not sell personal information in the ordinary meaning of the term.

We may disclose personal information in limited circumstances, including:

  • Service providers: We may provide information to vendors and service providers that help us host, maintain, secure, operate, or support our website and business. These providers may process information on our behalf as necessary to perform their services.
  • Legal and regulatory requirements: We may disclose information when required by applicable law, regulation, court order, subpoena, legal process, or governmental request.
  • Protection of rights and security: We may disclose information where reasonably necessary to protect the rights, property, security, or safety of DPI Labs, our customers, website users, or others.
  • Business transactions: Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
  • With your direction or consent: We may disclose information when you request, authorize, or consent to the disclosure.

Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. DPI Labs does not control the privacy practices of those third parties.

When you follow a link to another website or use a third-party service, the collection, use, and disclosure of your information may be governed by that third party’s privacy policy and terms.

We encourage you to review the applicable privacy policies before providing personal information to third-party websites or services.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to inquiries, provide support, maintain appropriate business records, comply with legal and regulatory obligations, resolve disputes, and establish, exercise, or defend legal rights.

Retention periods may vary depending on the nature of the information, the purpose for which it is maintained, and applicable legal or business requirements.

Information submitted through our website forms may remain in our WordPress database and in relevant DPI Labs business email accounts for an appropriate retention period.

Data Security

DPI Labs uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, website, email system, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

Your Privacy Choices and Rights

Depending on where you reside, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request information about how we collect, use, or disclose personal information
  • Object to or restrict certain processing where applicable
  • Withdraw consent where processing is based on consent
  • Exercise other rights available under applicable privacy laws

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy-related request, please contact DPI Labs using the contact information provided below. We may need to verify your identity before fulfilling certain requests.

California Residents

California residents may have additional privacy rights under applicable California privacy laws.

Where applicable, these rights may include the right to request information about personal information DPI Labs has collected, request access to or correction of personal information, request deletion of certain personal information, and receive information about how personal information is used or disclosed.

DPI Labs will not unlawfully discriminate against an individual for exercising applicable privacy rights.

International Visitors

DPI Labs is based in the United States. If you access our website from outside the United States, information you provide to us may be transferred to, processed, or stored in the United States or other locations where our service providers operate.

Privacy and data-protection laws in these locations may differ from those in your country.

Where required by applicable law, we will take appropriate measures regarding the processing and international transfer of personal information.

European Economic Area, United Kingdom, and Switzerland

If applicable data-protection laws in the European Economic Area (“EEA”), United Kingdom, or Switzerland apply to our processing of your personal information, you may have rights including:

  • Access to personal information we hold about you
  • Correction of inaccurate or incomplete personal information
  • Deletion of personal information in certain circumstances
  • Restriction of certain processing
  • Objection to certain processing
  • Data portability where applicable
  • Withdrawal of consent where processing is based on consent

Depending on the circumstances, our legal bases for processing personal information may include:

  • Your consent
  • Taking steps at your request before entering into a contract or performing a contract with you
  • Compliance with our legal obligations
  • Our legitimate interests, including responding to business inquiries, operating and securing our website, preventing fraud and abuse, maintaining our business relationships, and protecting our legal rights, where those interests are not overridden by your rights and interests

Where applicable, you may also have the right to lodge a complaint with the appropriate data-protection authority in your country.

Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed to children.

We do not knowingly collect personal information from children through our website. If we learn that personal information from a child has been collected in circumstances requiring parental consent, we will take appropriate steps to address the information in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, service providers, or applicable legal requirements.

When we make changes, we will publish the revised Privacy Policy on this page and update the “Last updated” date above.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a request regarding your personal information, please contact:

DPI Labs, Inc.
1350 Arrow Highway
La Verne, CA 91750
United States

Telephone: +1 909-392-5777

You may also contact us through the DPI Labs Contact Us page.